Contact
Get in Touch
We are here to help with any questions about our jewellery, your order, or anything else. Our dedicated team aims to respond within 24 hours.
Email Us
support@biovlia.com
Response within 24 hours
Live Chat
Chat with our team via the widget on every page
Available during business hours
Business Hours
Mon-Fri: 9:00-18:00 EST
Excluding US holidays
Common Questions Before You Contact Us
Track your order using the tracking link in your shipping confirmation email. Orders typically ship within 3-5 business days.
Visit our Return Policy page for full details. We offer 30-day returns on all unworn items.
Our Size Guide covers rings, necklaces, and bracelets with easy measurement instructions.
For warranty claims, please include your order number and photos of the item. Visit our Warranty page for details.
For business inquiries and press, please email us directly at support@biovlia.com.
Biovlia is operated by Umbolement LLC, a registered business in New Mexico, United States.
While you wait for our reply, explore our New Arrivals or browse by Birthstone.