Shipping Policy
BIOVLIA
SHIPPING POLICY
We deliver premium jewelry worldwide with care and precision. Every order is handled with the attention it deserves.
PROCESSING TIME
Orders are processed within 1–3 business days
You will receive a confirmation email with tracking information once your order ships.
SHIPPING ZONES
Where We Deliver
✓ Complimentary Worldwide Shipping on All Orders
International Destinations
We ship to all European Union countries and select international destinations including the United Kingdom, Switzerland, United States, Canada, Australia, and the United Arab Emirates.
COMMON QUESTIONS
Shipping FAQ
How can I track my order?
Once your order ships, you will receive an email with a tracking number. You can track your package through the carrier's website at any time.
Are there any customs or import duties?
International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient. These charges are determined by your local customs office and are not included in our pricing.
What if my package is lost or damaged?
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at support@biovlia.com. We will work with the carrier to resolve the issue promptly.
Do you offer express shipping?
We currently offer standard complimentary shipping on all orders worldwide. Our processing and shipping partners ensure your jewelry arrives safely and in perfect condition.
Which countries do you ship to?
We ship to the United States, all international destinations, the United Kingdom, Switzerland, United States, Canada, Australia, and the United Arab Emirates. If your country is not listed, please contact us and we will do our best to accommodate your order.
NEED HELP?
Have a question about shipping?
Our support team is here to help with any shipping inquiries.
CONTACT USHELPFUL RESOURCES